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FAQ

General
Arriving at the conference
Tickets
Startups
Investors
Students

FAQ

General

WHERE WILL START SUMMIT 2025 TAKE PLACE?
START Summit 2025 will take place in the Olma Halls in St Gallen on the 20th and 21st of March 2025. For our investors, media and partners, we will have our special Day-0!
WHERE CAN I REGISTER FOR THE ONLINE PLATFORM?
Being registered in our online platform is the key to experiencing START Summit to the fullest! After buying your ticket, you’ll receive your registration link in an email. The platform will open in March so that you can schedule meetings and register for formats and events, so make sure you’re signed up in good time. Don’t forget to download the mobile app prior to your visit!
CAN I SCHEDULE MEETINGS IN ADVANCE?
Yes – pre-scheduling your meetings is an important part of making sure you can enjoy a productive START Summit. You can use the filter to differentiate between nationality, industry and job, and you’ll be able to book your meetings in our online platform or within the app.
HOW DO I CONTACT THE START SUMMIT TEAM?
Getting in touch with our team is really easy – all you need to do is send us an email at growth@startsummit.ch and we’ll be happy to answer any of your questions.
DO I NEED TO REGISTER FOR WORKSHOPS?
Yes, due to limited seats in our workshop sessions, you’ll have to be quick and register before they’re all taken. You can register for workshops via our online platform.

Arriving at the conference

WHERE CAN I STAY DURING START SUMMIT?
We’ve gathered a list of partner hotels where attendees can stay during the Summit. If you’d prefer a quieter stay, there are some nice hotels just outside of the city and it will only take you around 20 minutes to commute to the conference halls with public transportation. We will ensure that START Summit is easily reachable by bus or train from every stay. You can find more info about hotels in St. Gallen here.
WHERE IS THE CLOSEST AIRPORT?
The closest airport is in Zürich, which is approximately an hour away by train.

Tickets

HOW CAN I PAY FOR MY TICKET?
You can pay for your ticket via credit card, Paypal and many other ways. Take a look at our ticket website to see all payment options.
WHERE CAN I FIND MY TICKETS?
After buying your tickets, you’ll receive an email with an invitation link where you’ll be able to register on the event platform. If you bought more than one ticket, you can use the invitation link multiple times. Note that the proper tickets in QR-format will only be generated shortly before START Summit. Until then, you only need to sign up on our event platform, Brella.
CAN I CHANGE THE INFORMATION ON MY TICKETS?
The name of the ticket holder only needs to be declared when registering for the platform. After that, you won’t be able to change the name on your ticket. If you need further assistance, please get in touch with us at growth@startsummit.ch.
DO I NEED TO PRINT MY TICKET?
You won’t need to print your ticket to enter the event – we’ll just need to scan the ticket QR code in your app. 
CAN I TRANSFER MY TICKET TO ANOTHER PERSON?
Yes, but only under special circumstances. If that applies to your situation, please reach out to growth@startsummit.ch.
CAN I BUY A PASS ON BEHALF OF SOMEONE ELSE?
Yes, you will be able to buy tickets for third parties like your team. You can declare at check-out who will be joining the conference.
WILL I BE REFUNDED IF I CAN’T MAKE IT?
By default, START Summit tickets are non-refundable. However, if the inability to attend was caused by extenuating circumstances, we may be able to refund your ticket. Please get in touch with our team at  growth@startsummit.ch
DOES EVERY MEMBER OF MY STARTUP NEED THEIR OWN TICKET?
Yes, the Startup ticket is only valid for one person.
CAN I BUY TICKETS IN BULK?
Yes, If you're interested in purchasing a larger number of tickets, please get in touch with us at  growth@startsummit.ch.

Startups

WHO CAN BUY A STARTUP TICKET?
Every employee, intern, or founder is eligible to buy a Startup ticket. Please note that each start-up ticket is only valid for one person and not the whole Startup team.
HOW DO I APPLY FOR THE SUMMITEER PITCHING COMPETITION?

Applications opening for the Summiteer pitching competition will be announced at the end of October through our Social Media channels.

HOW CAN I APPLY FOR A START FAIR BOOTH?
The opening of the applications for START Fair booths will be announced at the end of October on our Social Media channels.
CAN I BOOK ONE-ON-ONE MEETINGS WITH INVESTORS OR OTHER STARTUPS PRIOR TO THE EVENT?
Yes! Our in-app Matchmaking tool lets you reliably connect with investors and other members in the  START Global entrepreneurial ecosystem. The Matchmaking tool enables participants to discover the most interesting fellow attendees and schedule meetings with them in advance of START Summit. You’ll be able to filter participants by industry, funding stage, or nationality.

Investors

WHO CAN BUY AN INVESTOR TICKET?
If you’re a decision-maker for a firm interested in investing in start-ups or venture capital funds, the investor ticket is for you. You might be a VC, Angel, LP or CVC. 
WHAT KIND OF STARTUPS CAN I FIND AT START SUMMIT?
START Summit offers a huge variety of start-ups from different sectors. We divide Startups into different verticals (such as FinTech, DeepTech, Consumer, etc.) so you’ll be able to find start-ups in your sector of interest as easily as possible. You’ll mostly find pre-Seed, Seed and Series-A Startups, but there may also be well-established companies that have already passed these stages in attendance.
CAN I BOOK ONE-ON-ONE MEETINGS WITH STARTUPS OR OTHERS PRIOR TO THE EVENT?
Yes! Our in-app Matchmaking tool lets you reliably connect with investors and other members in the  START Global entrepreneurial ecosystem. The Matchmaking tool enables participants to discover the most interesting fellow attendees and schedule meetings with them in advance of START Summit. You’ll be able to filter participants by industry, funding stage, or nationality.
HOW CAN I CONTACT THE SUMMIT TEAM?
If you have any business inquiries, you can reach out to our team at growth@startsummit.ch.
CAN MY COMPANY MAKE AN ANNOUNCEMENT AT START SUMMIT?
If your fund/company would like to make a special announcement (e.g. new fund closing) at START Summit, please reach out to growth@startsummit.ch!

Students

WHICH FORMATS REQUIRE REGISTRATION?
Registration is required for our workshops, as there are a limited number of seats available. You’ll need to upload a copy of your CV in order to register, so make sure you have an up-to-date version ready.
WILL THERE BE FREE STUDENT ACCOMMODATION?
Yes, a limited number of student accommodations will be available for students who want to attend START Summit 2025. However, availability is very limited.